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Choose the plan that best fits your needs
Simple sites that rarely change, where essential protection is enough
WordPress updates
Support portal access
No telephone support
Monthly tickets
Essential updates only (no tickets)
Response time
N/A tickets not included in package
Extra tickets
Hourly rate
Small but active sites that need occasional fixes and updates
WordPress updates
Support portal access
No telephone support
Monthly tickets
2 support tickets
Response time
2 business days
Extra tickets
Hourly rate
Larger or growing sites that need regular support and faster responses
WordPress updates
Support portal access
Telephone support
Mon to Thu, 9–5
Monthly tickets
4 support tickets
Response time
1 business day
Extra tickets
Hourly rate
High-traffic or mission-critical sites that need priority handling and rapid response
WordPress updates
Support portal access
Telephone support
Mon to Thu, 9–5
Monthly tickets
8 support tickets
Response time
4 hours (Mon to Thu, 9–5)
Extra tickets
Hourly rate